About Us
GO-TOW.COM
About Us
GO-TOW.com is an online supplier of towing, auto-hauling, cargo-control, and recovery equipment for tow operators, car haulers, transport companies, trailer owners, fleet shops, and professional drivers — shipped from Carrollton, Texas.
We stock the equipment used to secure vehicles, recover equipment, protect cargo, and keep working trucks and trailers ready for the next job: wheel straps, axle straps, transport chain and binders, recovery straps, V-bridles, hooks, ratchets, and protective hardware.
What GO-TOW.com does
Auto-hauling tie-downs
Tie-down equipment for securing vehicles on trailers, rollbacks, flatbeds, and tow dollies — including over-the-wheel straps, axle straps, lasso straps, ratchet straps, and the hardware that goes with them.
Towing and recovery equipment
Products for roadside service, transport, and shop use: V-bridles, under-lift straps, recovery straps, chain assemblies, hooks, and towing hardware.
Cargo control and transport hardware
The equipment used to build reliable tie-down systems, including Grade 70 transport chain, ratchet and lever binders, replacement strap hardware, clevis hooks, grab hooks, slip hooks, D-rings, corner protectors, and other load-protection products.
Parts, hardware, and replacement components
Sometimes you don't need a whole strap or kit — you need the right hook, ratchet, or replacement part. GO-TOW.com carries individual components as well as complete kits, so operators and shops can repair or build the equipment they use every day.
What makes GO-TOW.com different
Built for towing and transport work
The catalog is focused on tie-down, towing, recovery, and transport products for people who move vehicles and secure cargo for a living — not general merchandise.
Options for the way you work
Many products come in different lengths, hook styles, and configurations, so you can choose equipment that fits your trailer, vehicle, or fleet setup.
Products for individual operators and fleets
Order a single replacement component or larger quantities for a shop or fleet — GO-TOW.com serves customers who need one part today as well as businesses stocking equipment for ongoing operations.
No invented specs or history
We don't pad this page with fabricated company history, invented performance claims, or ratings we can't back up. Product working load limits and specifications are listed on each product page — always check the specific listing or ask before you buy.
Help when you need it
Questions about product selection, ordering, shipping, or freight? Contact GO-TOW.com by phone or email — see below.
Who uses GO-TOW.com
- Tow operators equipping wreckers, rollbacks, and service trucks
- Auto haulers securing vehicles on trailers and transport units
- Trailer owners replacing worn straps, hardware, or chain
- Fleet shops and maintenance teams stocking commonly used tie-down and recovery equipment
- Transport companies purchasing straps, chain, binders, and hardware in quantity
- Independent operators who need dependable equipment for a specific job
How GO-TOW.com works
Order online at GO-TOW.com or contact our team for help with product questions, quotes, shipping, or freight needs. In-stock orders generally ship within 24 hours. We offer standard parcel shipping (UPS, USPS, FedEx, and DHL) and LTL freight for larger or heavier orders, with emergency air shipping available on request.
For general or shipping questions, email info@GO-TOW.com. For sales and quotes, email sales@GO-TOW.com. For invoicing or billing, email accounting@GO-TOW.com. Or call us toll-free at 1-833-LIFT-TOW (1-833-543-8869) or locally at 214-731-6935.
Key Facts
| Company name | GO-TOW.com |
|---|---|
| Type | Online retailer of towing, auto-hauling, recovery, and cargo-control equipment |
| Headquarters | 1015 N I-35E, Suite 218, Carrollton, TX 75006 |
| Website | go-tow.com |
| Core products | Wheel straps, axle straps, V-bridles, transport chain, chain binders, recovery straps, ratchets, hooks, D-rings, corner protectors, and shop supplies |
| Toll-free phone | 1-833-LIFT-TOW (1-833-543-8869) |
| Local phone | 214-731-6935 |
| General email | info@GO-TOW.com |
| Sales email | sales@GO-TOW.com |
| Accounting email | accounting@GO-TOW.com |
| Shipping options | UPS, USPS, FedEx, DHL, LTL freight for larger orders, and emergency air shipping on request |
| Order processing | In-stock items generally ship within 24 hours; some items ship directly from the manufacturer |
| Free shipping | Orders of $2,500+ ship free within the contiguous United States (not available to Canada, Hawaii, Alaska, or the Virgin Islands) |
| Freight deliveries | Commercial addresses only. Customer must have a loading dock or forklift and be present for delivery; paid liftgate service is available on request |
| Returns | Accepted within 30 days of delivery for unused items in original packaging; custom/special-order, hazardous, sale, and gift-card items are not eligible. Contact sales@GO-TOW.com to start a return |
Frequently Asked Questions
What does GO-TOW.com sell?
Towing, auto-hauling, recovery, and cargo-control equipment: wheel straps, axle straps, lasso straps, V-bridles, ratchet straps, recovery straps, transport chain, binders, hooks, ratchets, cargo-protection products, and shop supplies.
Do you sell complete kits and replacement parts?
Yes. We carry complete tie-down and recovery kits along with individual straps, hardware, hooks, ratchets, chain, and replacement components.
How quickly do orders ship?
In-stock orders generally ship within 24 hours. Some items ship directly from the manufacturer, so availability and delivery timing can vary by product.
Do you offer freight shipping?
Yes, LTL freight is available for larger or heavier orders, alongside standard parcel shipping via UPS, USPS, FedEx, and DHL. Freight deliveries go to commercial addresses only and generally require a loading dock or forklift at the delivery site; liftgate service is available for an additional fee with advance notice.
Is free shipping available?
Orders totaling $2,500 or more ship free within the contiguous United States. Free shipping isn't available to Canada, Hawaii, Alaska, or the Virgin Islands, and expedited service is available at customer expense.
Can I contact someone before placing an order?
Yes — call 1-833-LIFT-TOW (1-833-543-8869) or 214-731-6935, email sales@GO-TOW.com for product or quote questions, or info@GO-TOW.com for general questions.
What is the return policy?
Returns are accepted within 30 days of delivery for items that are unused and in original packaging. Custom or special-order items, hazardous materials, sale items, and gift cards aren't eligible for return. Email sales@GO-TOW.com to start a return; once approved, refunds are issued to the original payment method within about 10 business days.